PLEASE READ OUR

Hire Terms

DELIVERY & RETURN TERMS

Deliveries/Pickups:

All customers will be allocated a 3 hour delivery & collection window which will be provided the week of your event.

All delivery and collection time slots are between 9:00am – 5:00pm

Additional fees apply for the following:

Requesting a specific delivery/collection time
If delivery/collection is requested outside of the 9am-5pm time frame
If delivery/collection is required on a Sunday or on a Public Holiday
Requesting equipment setup and/or pack down.

CANCELLATION POLICY

If you choose to cancel your booking between paying your deposit and up to 8 days before the event, You’re Invited Event Hire will make a full refund of any hire fees paid minus 30% of your total hire amount.

Bookings cancelled within 7 days of the event date will forfeit 100% of the total hire fee. These cancellation terms apply to cancellation of individual items from any confirmed order.

LOSS / DAMAGES POLICY

The hirer is liable for any damages to the hired equipment. Damages to products will be accessed on return and an invoice for repair or replacement will be issued to the hirer in the event the damages cannot be easily repaired Damages will include but not limited to: discolouration, missing parts, blown internal components due to misuse, permanent stains, cigarette burns, dents and bends or visible breakages. The hirer will be issued an invoice to replace any hired items deemed lost.

PAYMENT TERMS

A minimum deposit of 30% of the total hire amount must be made within 48 hours of receiving the quote to secure requested equipment. The equipment will ONLY be allocated to you and held once the deposit is paid.

Receiving Delivery – The final balance must be paid in full within 14 days prior to the function date.

Note: Bookings made within 14 days of the function date must pay the full amount to have their equipment secured.

PAYMENT OPTIONS

BANK DEPOSIT

Bank: NAB

Account Name: You’re Invited Event Hire

BSB: 083-004 | Account No: 74-536-1599

Note: Ensure to add your quote number as the payment description.

DEBIT / CREDIT CARD

Payment details provided by email.

All major credit cards accepted. No surcharge applies.

Phone: 03 7009 5733